People & Culture Manager

About ultimate.ai

ultimate.ai is Europe’s leading customer service automation platform. We help businesses scale their customer service with artificial intelligence. 

 

ultimate.ai helps customer service agents work faster and smarter by providing them AI tools that augment their workflows. For our enterprise clients, we significantly enhance customer experience at lower costs. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

 

Our technology is market leading. We are a small team - based across Helsinki and Berlin - with a big vision and are growing rapidly. We’re backed by Techstars and some of Europe's biggest name VCs. We’re proven; we’ve won major enterprise clients and are focusing heavily on our European expansion. This is an exciting opportunity to join a fast-growing startup at the get-go.

 

About the role

You will be joining our growing People team as our company scales rapidly. You will work both collaboratively and independently to make a real impact in setting up our People processes. You will have the opportunity to take ownership of projects that will shape our business growth and culture going forward.

You will serve as an internal and external champion of our vision, mission and values and foster a strong culture where people feel they belong, are valued and have a stake in the success of the company. 


Key responsibilities 

  • Support the design and implementation of a best-in-class people experience across the entire employee life cycle
  • Support the teams to build a career development framework and anticipate growth and training needs, identifying and developing emerging leaders
  • Work with the leadership team to define our culture, goals and values
  • Own our employer branding initiatives
  • Collaborate with the office manager to organise and deliver company events and off-sites 
  • Ensure seamless delivery of employee contracts, visa support, employee expenses, career-related communications and personal development budget
  • Being the point of contact for and delivering employee onboarding and offboarding, including materials and processes and collecting feedback.
  • Be responsible for fostering a warm and open working environment
  • Contribute to make our values flourish on a daily basis

 

About you

  • 2-3 years of HR experience (preferably in the Tech Sector)
  • Excellent interpersonal and communication skills
  • Experience and interest in employer branding
  • Passion for driving culture and value-led initiatives in a high growth environment
  • Excellent written and spoken English, and German is a plus

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Or, know someone who would be a perfect fit? Let them know!

Berlin

Ritterstraße 12
10969 Berlin Directions View page

We've got you covered

  • Great Compensation

    You bring your best and so do we. We reward people for their impact on the long-term growth of the company.

  • We Trust You

    We trust you to be brilliant and empower you to achieve your goals. You own your methods, we share our results.

  • Stock Options

    If we succeed, everyone gets to share in the upside. Join our journey into a billion-dollar company and reap the rewards.

  • Personal Development

    We want to grow, together. You get €1000 per year Personal Development budget to spend on activities that help you succeed.

  • Free Snacks

    It's hard to think on an empty stomach. Our fridge stays well-stocked so you can focus on what you do best.

  • Office Dogs

    Our office dogs are endless balls of positivity. Got a break in between calls? Play fetch! Have a dog of your own? Bring it in to join the fun.

  • Great Location

    Whether its in Helsinki's Startupland or the heart of East Berlin, our offices are at the center of two of Europe's coolest cities.

  • Team Lunches

    Those who eat together stay together. Our regular team lunches are a time to wind down and get to know each other.

  • Flexible Working

    We hire great people and we trust them to own their impact. You know how you work best. Earlybird or remote worker; we let you manage your time.

  • Company Offsites

    We take having fun seriously and our company offsites are legendary. We celebrate our successes as a global team.

  • 360 Health Insurance Cover

    Your health and wellbeing is important to us. We offer extensive healthcare coverage to our team to make sure you're looked after.

  • Monday Breakfasts

    We kickstart every Monday with a team breakfast, made by one of us. We use the time to catch up and get pumped for the week ahead.

We're smart, hungry and mission-driven about changing the world. Great culture is core to that - because we believe people are more inventive when inspired, more productive when passionate and more resourceful when recognised.

We trust our people to be brilliant and empower them to own their impact. Join our team and work alongside some of the smartest people we know. 

Already working at Ultimate.ai?

Let’s recruit together and find your next colleague.

email
@ultimate.ai
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