Partner Marketing Manager

ABOUT ULTIMATE.AI 

ultimate.ai is the leading customer service automation platform. We help brands give great support experiences to every customer, instantly. 

ultimate.ai helps customer service agents work faster and smarter by providing them AI tools that augment their workflows. For our enterprise clients, we significantly enhance customer experience at lower costs. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.   

Our technology is market leading. We are an ambitious, high energy team - based across Berlin and Helsinki - with a big vision and are growing rapidly. We’re backed by some of the world's leading tech investors. We’re proven; major brands around the world use and love ultimate.ai -- and are focusing on our European expansion. This is an exciting opportunity to join a fast-growing startup from the get-go.   

ABOUT THE ROLE

We want to fundamentally change how people work in customer service. So we need a team of world-class talent. As a Partnership Marketer at ultimate.ai, you’ll be an integral part of this team from day one. 

We're building our Partnerships team from scratch in 2021 and this is an opportunity to get in at the ground level. You will be instrumental in shaping how we do partner marketing at ultimate.ai; crafting our partner communication strategy from product roadmap to live and driving new business. This is a truly cross-functional role: you'll work closely with our partnerships, marketing, product and sales teams to bring new ideas to life and carve out our space as a leader in the global support ecosystem. 

Responsibilities: 

• Planning and managing joint marketing activities with ultimate.ai's partners.
• Promoting ultimate.ai to potential partners: focusing on marketing to partners to achieve a consistent flow of inbound partner interest through thought leadership activities. 
• Collaborating closely with our product managers and product marketers to understand our partner-related features and roadmap and communicate them effectively through our marketing, partner and sales materials.
• Marketing through our partners in order to strategically drive new business.
• Marketing for our partners to our customers though webinars and other content initiatives.
• Developing partner presentations and managing co-marketing initiatives with partners and internal stakeholders.
• Source topics, ideas, and create content for relevant marketing partnerships.
• Develop partner marketing tools and ensure that partner programs meet marketing objectives.
• Be a core member of our Marketing and Partnerships teams.

ABOUT YOU

• We are looking for a highly motivated person with great communication skills. 
• Ideally, you have experience working for a SaaS company and you want to help us execute and expand our partner marketing program. 
• Reporting to the Head of Partnerships, you will be responsible for planning and managing marketing activities with consultancies, systems integrators (SIs), and technology providers in Europe primarily and globally as needed. 
• You have relevant enterprise marketing experience (ideally for a B2B SaaS product) and ability to create your own solutions when needed.
• You have a successful track record of building a marketing funnel (developing partner lead pipeline through webinars, email campaigns, events, and other programs).
• Willingness to join a dynamic startup and work in a fast-paced environment.
• You are fluent in English (verbal and written).

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.