Fullstack Web Developer (m/f/x)

THE ULTIMATE(.AI) OPPORTUNITY

Ultimate is the leading customer service automation platform. We help brands give great support experiences to every customer, instantly.

At Ultimate, we’re proving that support automation done right can help brands serve more customers, better. Brands use Ultimate to build their own virtual agent - their new favourite team member! - which works round the clock resolving customer requests, taking care of back office tasks and providing key insights and analytics.

Some of the best brands in the world already use and love Ultimate. We combine cutting-edge AI with beautiful, intuitive user interfaces and an ambitious, customer-first go-to-market model.

Shipping a product this good isn’t easy. That’s why Ultimate is built by some of the smartest people we know. This is an opportunity to join an unstoppable team of AI researchers, engineers, product people, marketers, sellers, conversational designers, and operators. 

We’ve just raised a $20M Series A from global investors with deep pockets and we’re growing fast. Get in at the ground floor because we won’t be here for long. 

ABOUT THE ROLE  

We want to fundamentally change how people work in customer service. So we need a team of world-class talent. As a Full Stack Web Developer at ultimate.ai, you’ll be an integral part of this team from day one.

You’ll own the backend and frontend of our website and the responsibility for its performance. Your work will lay the foundation for traffic growth and an ideal user experience. Through this, you’ll be instrumental in helping us to communicate our brand, products and services. 

Key Responsibilities 

• Work in a cross-functional team with designers and analysts
• Build and maintain landing/web pages
• Control and optimization of the websites for proper display in various web browsers, including on mobile devices
• Continuously improve our systems and processes
• Improve page speed and mobile optimization (SEO first)
• Help to enable the marketing team to iterate fast and learn about our customers by designing, launching and iterating on A/B experiments
• Design and develop efficient solutions that can continue to scale

ABOUT YOU

• Advanced experience in using Craft CMS and the LAMP stack
• Experience with responsive design
• Proven track record of tech SEO and website optimization
• Experience working with product, design & marketing teams
• Testing experience on different levels: unit, integration, contract, and E2E
• Knowledge of analyzing metrics about system health and performance
• Good understanding of lean and agile practices
• Good communication and interpersonal skills
• Fluency in written and spoken English

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.