Head of Finance (m/f/x)

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Ultimate is the leading customer service automation platform. We help brands give great support experiences to every customer, instantly.

At Ultimate, we’re proving that support automation done right can help brands serve more customers, better. Businesses use Ultimate to build their own virtual agent - their new favourite team member! - which works round the clock resolving customer requests, taking care of back office tasks and providing key insights and analytics.

Some of the best brands in the world already use and love Ultimate. We combine cutting-edge AI with beautiful, intuitive user interfaces and an ambitious, customer-first go-to-market model.

Shipping a product this good isn’t easy. That’s why Ultimate is built by some of the smartest people we know. This is an opportunity to join an unstoppable team of AI researchers, engineers, product people, marketers, sellers, conversational designers, and operators. 

We’ve just raised a $20M Series A from global investors with deep pockets and we’re growing fast. Get in at the ground floor because we won’t be here for long. 


  • Own Finance at Ultimate, including company budget planning, financial reporting, accounting and financial processes.
  • Ensure efficient investment and capital allocation decisions are made at all times.
  • Plan and manage our cash flow, burn and runway.
  • Manage the budgeting process for our business areas at Ultimate, collaborating closely with leadership and stakeholders across the company.
  • Provide monthly, quarterly and annual financial and KPI reporting, to support strategic decision-making and investment cycles. 
  • Oversee the analysis of current sales performance against budget and forecast future expectations to control costs and optimise the business.
  • Drive operational excellence by implementing and improving our financial policies and procedures. 
  • Provide cross-functional stakeholders with interpretation, and analysis of complex financial information, as well as develop models to assist leadership teams with investment decisions. 
  • Implement and own our financial software and collaborate closely with our analytics team to drive transparency through improved visibility and understanding of our financial performance.
  • Support future business financing efforts, including venture capital raises, venture debt, public grants, etc. 
  • Manage our cooperation with external auditors, accountants, lawyers and other related suppliers. 
  • Understand and mitigate key elements of our financial, legal, and compliance risk profile.
  • Support in the review and negotiation of contracts with customers, partners and service providers.


  • Degree education (preferred)
  • Hold relevant accounting qualifications and 5+ years experience in finance, accounting, or a related field, ideally at a high-growth technology company.
  • Strong analytical & quantitative skills, paired with a hands-on growth mentality.
  • Demonstrated success in planning and managing at both the strategic and operational level.
  • Strong communicator with proven experience collaborating and driving cross-functional projects across the organization. 
  • Confidence in building financial models (in Excel and other tools), dashboards and managing financial software.
  • Understanding of regulatory compliance, taxes, payroll, accounting and business financing (investment, debt, etc.)
  • High-performing self-starter with a strong sense of responsibility and the confidence and capacity to set up and lead the financial function at Ultimate, from scratch. 
  • Fluency in English is a must.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.


Or, know someone who would be a perfect fit? Let them know!


Ritterstraße 12
10969 Berlin Directions View page

We've got you covered

  • Great Compensation

    You bring your best and so do we. We reward people for their impact on the long-term growth of the company.

  • We Trust You

    We trust you to be brilliant and empower you to achieve your goals. You own your methods, we share our results.

  • Stock Options

    If we succeed, everyone gets to share in the upside. Join our journey into a billion-dollar company and reap the rewards.

  • Personal Development

    We want to grow, together. You get €1000 per year Personal Development budget to spend on activities that help you succeed.

  • Free Snacks

    It's hard to think on an empty stomach. Our fridge stays well-stocked so you can focus on what you do best.

  • Office Dogs

    Our office dogs are endless balls of positivity. Got a break in between calls? Play fetch! Have a dog of your own? Bring it in to join the fun.

  • Great Location

    Whether its in Helsinki's Startupland or the heart of East Berlin, our offices are at the center of two of Europe's coolest cities.

  • Team Lunches

    Those who eat together stay together. Our regular team lunches are a time to wind down and get to know each other.

  • Flexible Working

    We hire great people and we trust them to own their impact. You know how you work best. Earlybird or remote worker; we let you manage your time.

  • Company Offsites

    We take having fun seriously and our company offsites are legendary. We celebrate our successes as a global team.

  • 360 Health Insurance Cover

    Your health and wellbeing is important to us. We offer extensive healthcare coverage to our team to make sure you're looked after.

  • Monday Breakfasts

    We kickstart every Monday with a team breakfast, made by one of us. We use the time to catch up and get pumped for the week ahead.

We're smart, hungry and mission-driven about changing the world. Great culture is core to that - because we believe people are more inventive when inspired, more productive when passionate and more resourceful when recognised.

We trust our people to be brilliant and empower them to own their impact. Join our team and work alongside some of the smartest people we know. 


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