Content Co-ordinator (3-month contract) (m/f/x)

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THE ULTIMATE(.AI) OPPORTUNITY

Ultimate is the leading customer service automation platform. We help brands give great support experiences to every customer, instantly.

At Ultimate, we’re proving that support automation done right can help brands serve more customers, better. Brands use Ultimate to build their own virtual agent - their new favourite team member! - which works round the clock resolving customer requests, taking care of back office tasks and providing key insights and analytics.

Some of the best brands in the world already use and love Ultimate. We combine cutting-edge AI with beautiful, intuitive user interfaces and an ambitious, customer-first go-to-market model.

Shipping a product this good isn’t easy. That’s why Ultimate is built by some of the smartest people we know. This is an opportunity to join an unstoppable team of AI researchers, engineers, product people, marketers, sellers, conversational designers, and operators. 

We recently raised a $20M Series A from global investors with deep pockets and we’re growing fast. Get in at the ground floor because we won’t be here for long. 


ABOUT THE ROLE

This 3-month position is an exciting hybrid role that sits in ultimate’s marketing team. It is one half focused on content writing for our blog and site and one half focused on content coordination, as we prep for our new rebrand and scale our video and social output. 

The role is an opportunity to get involved in different aspects of the content ideation and creation process, work closely with teams ranging from Product to Design, and fully immerse yourself in startup life at one of Europe’s fastest growing deep-tech brands. 

 

RESPONSIBILITIES:

  • Craft strong written content that drives product education and brand inspiration across our site and blog
  • Collaborate closely with technical teams and the marketing team to write and edit copy that clearly communicates our tech expertise and product differentiation
  • Optimize and repurpose new and existing content - from landing pages to blog posts - to increase reach and ensure strong engagement for search and social
  • Help co-ordinate video and social content production


ABOUT YOU

  • 2-3 years of experience in copy, content, journalism or a related marketing field
  • Strong communicator with excellent written English (Level C2), a passion for words and an adaptable tone of voice  
  • Proven ability to craft SEO-friendly and social-friendly content that distils complex technical topics into conversational copy 
  • Interest in and/ or experience with copywriting or content marketing in B2B, tech or Saas environments 
  • Strong interpersonal skills and an ability to collaborate effortlessly with technical internal teams (Product, Customer Success) on content projects big and small
  • Experience handling multiple content projects at once e.g. short product-focused blog content, multimedia landing pages and longer-form ebook content
  • Passion for moving fast, embracing risks and taking the initiative (startup life is fast-paced but rewarding!)


We are currently looking for applicants who have residency in Germany or Finland.

 

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Or, know someone who would be a perfect fit? Let them know!

Berlin

Paul-Lincke-Ufer 39-40
10999 Berlin Directions View page

We've got you covered

  • Great Compensation

    You bring your best and so do we. We reward people for their impact on the long-term growth of the company.

  • We Trust You

    We trust you to be brilliant and empower you to achieve your goals. You own your methods, we share our results.

  • Stock Options

    If we succeed, everyone gets to share in the upside. Join our journey into a billion-dollar company and reap the rewards.

  • Personal Development

    We want to grow, together. You get €1000 per year Personal Development budget to spend on activities that help you succeed.

  • Free Snacks

    It's hard to think on an empty stomach. Our fridge stays well-stocked so you can focus on what you do best.

  • Office Dogs

    Our office dogs are endless balls of positivity. Got a break in between calls? Play fetch! Have a dog of your own? Bring it in to join the fun.

  • Great Location

    Whether its in Helsinki's Startupland or the heart of Berlin in Kreuzberg, our offices are at the centers of two of Europe's coolest cities.

  • Team Lunches

    Those who eat together, stay together. Our regular team lunches for our office folks are a time to wind down and get to know each other.

  • Flexible Working

    We hire great people and we trust them to own their impact. You know how you work best. Earlybird or remote worker; we let you manage your time.

  • Company Offsites

    We take having fun seriously and our company offsites are legendary. We celebrate our successes as a global team.

  • Team Events

    Whether virtually or on-site, our team events, be it a yoga-session, a Fire-side chat hosted by our very own CEO or our legendary Friday Sparkles, keep our team close together.

We're smart, hungry and mission-driven about changing the world. Great culture is core to that - because we believe people are more inventive when inspired, more productive when passionate and more resourceful when recognised.

We trust our people to be brilliant and empower them to own their impact. Join our team and work alongside some of the smartest people we know. 

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