Ultimate.ai - The leading customer service automation platform
We help brands give great support experiences to every customer, instantly. At Ultimate.ai, we’re proving that support automation done right can help brands serve more customers, better. Some of the best brands in the world use Ultimate to build their own virtual agent - their new favourite team member! - which works round the clock resolving customer requests, taking care of back office tasks and providing key insights and analytics. We combine cutting-edge AI with beautiful, intuitive user interfaces and an ambitious, customer-first go-to-market model.
Ultimate.ai - The ultimate destination for your career
Shipping a product this good isn’t easy. That’s why Ultimate.ai is built by some of the smartest people we know. This is an opportunity to join an unstoppable team of AI researchers, engineers, product people, marketers, sellers, conversational designers, and operators.
We’ve just raised a $20M Series A from global investors with deep pockets and we’re relentlessly ramping up our rocketship. Get in at the ground floor because we won’t be here for long!
You will be joining our growing People Team as our company scales rapidly. You will work both collaboratively and independently to make a real impact on our People processes. You will have the opportunity to take ownership of projects that will shape our business growth and culture going forward.
You will serve as an internal and external champion of our vision, mission and values and foster a strong culture where people feel they belong, are valued and have a stake in the success of the company.
The Ultimate Offer
We know you will bring a ton of value, therefore we will take this chance to make sure that you are in the clear about what this ultimate opportunity will entail:
Flexibility to work from the office or to work at home. The choice is yours!
- Apropos office: A central, well-lit and stylish Kreuzberg office at Paul-Lincke-Ufer that’ll make you, and whoever you show it to, fall in love. The fridge is always full with beer and the staple Club-Mate!
- Free drinks and snack all day long in the office!
Team Events all year long: BBQ, Stand-up paddling, Volleyball… you name it, we have organized them all for our ultiMATEs!
Team off-sites to unite all the ultiMATEs around the world in a sunny location!
- A truly diverse team awaits you: 40% of our workforce is women and underrepresented genders and we come from over 30 nationalities.
- We don't let talents just pass by when we see one! You will have the opportunity to get a full-time junior position after your study.
- Recruiting: you will be supporting recruitment activities, such as scheduling interviews, following up on feedback, and communicating with candidates.
- Onboarding: you will be planning and scheduling the onboarding of our new employees.
- Admin: you will work on contract/ document management, for example contract creation, follow-ups, data maintenance etc.
- Culture: you will champion Ultimate.ai’s culture & values and contribute to cultural initiatives
- Projects: you will contribute to existing projects like running the People Team newsletter and building out our remote-first strategy
- Workplace: you will work together with our Employee Experience Manager on preparation of company events/off-sites and support with ad-hoc tasks in workplace management
- You are a university student in one of the following subjects: Human Resources, Economics, Business Psychology or a related subject
- Excellent written and spoken English and German
- Passion for driving culture and value-led initiatives in a high growth environment
- You are a team player with a strong "hands-on" mentality and problem-solving skills
If you want to find out more about ultimate.ai, check out our social media: our Ultimate Life page paints you the perfect picture of what it is like to work at the best team on earth, our Ultimate Open Culture where you find all the information regarding us or how application process and onboarding will look like. Or just hit up one of our folks on LinkedIn, they are our proudest ambassadors!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.