Sales Development Representative

Be part of the revolution. Join the sales team in one of Europe's fastest growing deep tech companies and get the opportunity to be part of our amazing journey! 🚀
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ABOUT ULTIMATE.AI

Ultimate.ai is Europe’s leading customer service automation platform. We help businesses scale their customer service with artificial intelligence. 

Ultimate.ai helps agents work faster and smarter, not harder, by providing them AI tools that augment their workflows. For our enterprise clients, we significantly enhance customer experience at lower costs. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

Our technology is market-leading. We are a small team - based across Helsinki and Berlin - with a big vision and are growing rapidly. We’re backed by Techstars and some of Europe's biggest name VCs. We’re proven; we’ve won major enterprise clients and are focusing heavily on our European expansion. This is an exciting opportunity to join a fast-growing startup at the get-go.

ABOUT THE ROLE

We want to transform how people work in customer service. So we need a team of world-class talent. As a Sales Development Representative at Ultimate.ai, you’re at the heart of our ambitious growth plans. You’ll be an integral part of the Company from Day 1.

You are a natural sales performer. You understand buyer need and are quick to identify key opportunities for new business. You are naturally analytical and confidently help customers quantify investment decisions. You have a strong product understanding and are excited by the blend of artificial intelligence and customer experience. You are an unbeatable communicator, both written and orally, and can articulate our value proposition with flair. Finally, you are a self starter – you are proactive in your research, the development of our pipeline and the creation of key tools and assets. 

Key responsibilities:

  • Research and map out targeted accounts to become an expert in our target market
  • Reach out via phone, email and LinkedIn to ascertain and speak to key decision makers within prospective clients
  • Have in-depth and/or complex sales conversations at director/C level to understand upcoming projects and needs within target clients
  • Work closely with Account Executives to develop targeted lists, call strategies, and messaging to drive opportunities for new business
  • Identify fully qualified sales opportunities and book calls / meetings for the Account Executives with prospective clients
  • Own deep knowledge of the customer service industry, including key events and technical advancements 
  • Tracking, planning and reporting on pipeline progress on our CRM to improve results and forecast revenue
  • Brand activism and social selling
  • Achieve/exceed targets monthly quotas of qualified opportunities

 ABOUT YOU

We’re looking for ambitious, communicative, energetic individuals who are passionate about innovation and take pride in exceeding targets, building long-term client relationships and owning the sales process end-to-end.

Ideal qualifications:

  • Bachelor’s or Master’s degree with strong performance
  • Experience in high-volume outbound sales prospecting
  • 1+ years in B2B sales or business development, preferably in a technology company
  •  Strong passion for AI and disruptive technologies
  • Obsessed with ensuring customer satisfaction
  • Strong skills in communication, problem solving, time management, high motivation and ability to work in a team
  • Proficient in CRM, LinkedIn and email marketing tools 
  • Exceptional written and oral communication skills in English
  • Fluency in German and/or Swedish are a huge plus 

 

Or, know someone who would be a perfect fit? Let them know!

Lappviksgatan 16
00180 Helsingfors Directions View page

Berlin

Ritterstraße 12
10969 Berlin Directions View page

We've got you covered

  • Great Compensation

    You bring your best and so do we. We reward people for their impact on the long-term growth of the company.

  • We Trust You

    We trust you to be brilliant and empower you to achieve your goals. You own your methods, we share our results.

  • Stock Options

    If we succeed, everyone gets to share in the upside. Join our journey into a billion-dollar company and reap the rewards.

  • Personal Development

    We want to grow, together. You get €1000 per year Personal Development budget to spend on activities that help you succeed.

  • Free Snacks

    It's hard to think on an empty stomach. Our fridge stays well-stocked so you can focus on what you do best.

  • Office Dogs

    Our office dogs are endless balls of positivity. Got a break in between calls? Play fetch! Have a dog of your own? Bring it in to join the fun.

  • Great Location

    Whether its in Helsinki's Startupland or the heart of East Berlin, our offices are at the center of two of Europe's coolest cities.

  • Team Lunches

    Those who eat together stay together. Our regular team lunches are a time to wind down and get to know each other.

  • Flexible Working

    We hire great people and we trust them to own their impact. You know how you work best. Earlybird or remote worker; we let you manage your time.

  • Company Offsites

    We take having fun seriously and our company offsites are legendary. We celebrate our successes as a global team.

  • 360 Health Insurance Cover

    Your health and wellbeing is important to us. We offer extensive healthcare coverage to our team to make sure you're looked after.

  • Monday Breakfasts

    We kickstart every Monday with a team breakfast, made by one of us. We use the time to catch up and get pumped for the week ahead.

We're smart, hungry and mission-driven about changing the world. Great culture is core to that - because we believe people are more inventive when inspired, more productive when passionate and more resourceful when recognised.

We trust our people to be brilliant and empower them to own their impact. Join our team and work alongside some of the smartest people we know. 

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