Senior DevOps Engineer

Be part of the revolution. Join the product team in one of Europe's fastest growing deep tech companies and get the opportunity to be part of our amazing journey! 🚀
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ABOUT ULTIMATE.AI 

Ultimate.ai is Europe’s leading customer service automation platform. We help businesses scale their customer service with artificial intelligence. 

ultimate.ai helps agents work faster and smarter, not harder, by providing them AI tools that augment their workflows. For our enterprise clients, we significantly enhance customer experience at lower costs. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

Our technology is market-leading. We are a small team - based across Helsinki and Berlin - with a big vision and are growing rapidly. We’re backed by Techstars and some of Europe's biggest name VCs. We’re proven; we’ve won major enterprise clients and are focusing heavily on our European expansion. This is an exciting opportunity to join a fast-growing startup at the get-go.

ABOUT THE ROLE 

We want to fundamentally change how people work in customer service. So we need a team of world-class talent. As a Senior DevOps Engineer at Ultimate.ai, you’ll be an integral part of this team from day one. 

You’ll be instrumental in the design, development and management of our Cloud infrastructure, which controls the deployment of our AI. Infrastructure excellence, with a foundation that is a reliable, flexible, performant and secure is your North Star. You'll work closely alongside development and deep learning teams to build and advance the product. You'll own your work, to build, test and iterate quickly, with direct guidance from our CTO and CSO. 

 Key responsibilities:

  • Design, development and maintenance of our development operations infrastructure.
  • Driving business scalability by ensuring that the development and deployment infrastructure is flexible, easy to manage and to use.
  • Keeping systems and customer data secure and improving our resilience to any potential setbacks.
  • Maintaining our Docker cluster and our private Cloud AI deployments.
  • Working closely with other members of the development team to ensure new product features are built stable, secure and reliable.
  • Identify any inefficiencies in our software development process and optimise it.


ABOUT YOU

We’re looking for a communicative, experienced engineer who takes pride in producing logical, simple and effective solutions to complex issues. Ideal qualifications:

  • Ideal qualifications:
    • 4+ years software development experience.
    • Experience with automating deployment and integration pipelines using technologies like Docker, Swarm and GitHub.
    • Experience in Linux operating systems.
    • Strong programming skills in Python and Node.js.
    • Experience with Cloud computing platforms.
    • Love for solving complex inter-disciplinary backend challenges.
    • Fixation for documenting work and enthusiasm to participate in product discussions.
    • Positive, pro-active team player who is passionate about their craft and cares about helping the team deliver.
    • Written and verbal communication skills with the ability to clearly explain technical concepts to others in English.

Or, know someone who would be a perfect fit? Let them know!

Lappviksgatan 16
00180 Helsingfors Directions View page

Berlin

Ritterstraße 12
10969 Berlin Directions View page

We've got you covered

  • Great Compensation

    You bring your best and so do we. We reward people for their impact on the long-term growth of the company.

  • We Trust You

    We trust you to be brilliant and empower you to achieve your goals. You own your methods, we share our results.

  • Stock Options

    If we succeed, everyone gets to share in the upside. Join our journey into a billion-dollar company and reap the rewards.

  • Personal Development

    We want to grow, together. You get €1000 per year Personal Development budget to spend on activities that help you succeed.

  • Free Snacks

    It's hard to think on an empty stomach. Our fridge stays well-stocked so you can focus on what you do best.

  • Office Dogs

    Our office dogs are endless balls of positivity. Got a break in between calls? Play fetch! Have a dog of your own? Bring it in to join the fun.

  • Great Location

    Whether its in Helsinki's Startupland or the heart of East Berlin, our offices are at the center of two of Europe's coolest cities.

  • Team Lunches

    Those who eat together stay together. Our regular team lunches are a time to wind down and get to know each other.

  • Flexible Working

    We hire great people and we trust them to own their impact. You know how you work best. Earlybird or remote worker; we let you manage your time.

  • Company Offsites

    We take having fun seriously and our company offsites are legendary. We celebrate our successes as a global team.

  • 360 Health Insurance Cover

    Your health and wellbeing is important to us. We offer extensive healthcare coverage to our team to make sure you're looked after.

  • Monday Breakfasts

    We kickstart every Monday with a team breakfast, made by one of us. We use the time to catch up and get pumped for the week ahead.

We're smart, hungry and mission-driven about changing the world. Great culture is core to that - because we believe people are more inventive when inspired, more productive when passionate and more resourceful when recognised.

We trust our people to be brilliant and empower them to own their impact. Join our team and work alongside some of the smartest people we know. 

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