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About ultimate.ai

ultimate.ai is Europe’s leading customer service automation platform. We help businesses scale their customer service with artificial intelligence. 

ultimate.ai helps agents work faster and smarter, not harder, by providing them AI tools that augment their workflows. For our clients, we significantly enhance customer experience at lower costs. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

Our technology is market-leading. We are a small team - based across Helsinki and Berlin - with a big vision and are growing rapidly. We’re backed by Techstars and some of Europe's biggest name VCs. We’re proven; we’ve won major enterprise clients and are focusing heavily on our European expansion. This is an exciting opportunity to join a fast-growing startup at the get-go.

About The Role

We want to fundamentally change how people work in customer service. So we need a team of world-class talent. As a Frontend Developer at ultimate.ai, you’ll be an integral part of this team from day one. You’ll be instrumental in the design and development of our web dashboard and analytics, which manage our AI models and track their performance. Clean, responsive user interface with simple and seamless user experience is your North Star. You'll work closely alongside our product manager, designer, frontend and wider technical team to build new features, focused on user experience. You'll own your work, to build, test and iterate quickly.

Key responsibilities:

  • Maintain and develop the Ultimate.ai platform using the latest technologies such as React, Redux, TypeScript, GraphQL and Node.js.
  • Build user-friendly frontend applications that help our clients to manage and train the AI model.
  • Work closely with other members of the development team to ensure new product features are built stable and intuitive. 
  • Learn and experiment with new tools and technologies aiming to develop new product features, improve UX, and reduce code complexity.
  • Stay up to date on industry trends, helping drive Ultimate.ai to innovate.

About You: 

We’re looking for a communicative, experienced engineer who takes pride in producing slick applications which are easy and fun to use, built upon logical, simple and effective solutions to complex issues. Ideal qualifications:

  • 2+ years frontend development experience.
  • Strong programming skills in React.js, Redux is a must
  • Knowledge of NodeJS, TypeScript, GraphQL, Apollo and D3.js is a plus.
  • Skills and confidence in writing robust code to build high performing web applications.
  • Product mindset: take pride in building beautiful, slick applications that are easy and fun to use. 
  • Positive, pro-active team player who is passionate about their craft, is keen to take part in product discussions and cares about helping the team deliver.
  • Reliable and transparent engineering, regularly unit testing and documenting your work.
  • Good communication skills, high proficiency in English.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Or, know someone who would be a perfect fit? Let them know!

Berlin

Ritterstraße 12
10969 Berlin Directions View page

We've got you covered

  • Great Compensation

    You bring your best and so do we. We reward people for their impact on the long-term growth of the company.

  • We Trust You

    We trust you to be brilliant and empower you to achieve your goals. You own your methods, we share our results.

  • Stock Options

    If we succeed, everyone gets to share in the upside. Join our journey into a billion-dollar company and reap the rewards.

  • Personal Development

    We want to grow, together. You get €1000 per year Personal Development budget to spend on activities that help you succeed.

  • Free Snacks

    It's hard to think on an empty stomach. Our fridge stays well-stocked so you can focus on what you do best.

  • Office Dogs

    Our office dogs are endless balls of positivity. Got a break in between calls? Play fetch! Have a dog of your own? Bring it in to join the fun.

  • Great Location

    Whether its in Helsinki's Startupland or the heart of East Berlin, our offices are at the center of two of Europe's coolest cities.

  • Team Lunches

    Those who eat together stay together. Our regular team lunches are a time to wind down and get to know each other.

  • Flexible Working

    We hire great people and we trust them to own their impact. You know how you work best. Earlybird or remote worker; we let you manage your time.

  • Company Offsites

    We take having fun seriously and our company offsites are legendary. We celebrate our successes as a global team.

  • 360 Health Insurance Cover

    Your health and wellbeing is important to us. We offer extensive healthcare coverage to our team to make sure you're looked after.

  • Monday Breakfasts

    We kickstart every Monday with a team breakfast, made by one of us. We use the time to catch up and get pumped for the week ahead.

We're smart, hungry and mission-driven about changing the world. Great culture is core to that - because we believe people are more inventive when inspired, more productive when passionate and more resourceful when recognised.

We trust our people to be brilliant and empower them to own their impact. Join our team and work alongside some of the smartest people we know. 

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